Hardware & Services
24/7 monitoring and managed services
Monitoring checks the availability, performance, capacity and security of your systems. Alerts are analysed and turned into action, so important signals do not go unnoticed.
The problems we solve
- Faults discovered by users
- Disk space, resources and backups checked manually
- Recurring problems with no history
- No visibility over remote sites and systems
- Purely reactive intervention
How we work
We define thresholds and checks for servers, network, services, backup and security. Events are filtered and classified; anomalies raise tickets and, where agreed, trigger proactive intervention.
Operational benefits
- Fewer unexpected outages
- Preventive intervention
- Better visibility over the state of the environment
- A history that supports analysis and planning
- Improved service levels
Services and activities
- Server and service availability
- CPU, memory, storage and capacity
- Network, connectivity and devices
- Backup and replication status
- Certificates and expiry dates
- Security events
- Periodic reports and trends
- Automatic ticket creation
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