Support Contact us Frequently asked questions

Support

Technical support for software, infrastructure and cloud services

Need help with a Labinf Sistemi solution or service? Open a request through the channels set out in your support contract. If our engineer asks you to, download one of the remote support tools below.

Download the remote support tool

Only start the download when our engineer asks you to, then give them the code shown on screen.

How it works

  1. 01Open a request through the channels in your contract
  2. 02An engineer takes charge of the ticket
  3. 03If needed, they guide you through a remote support session
  4. 04Out-of-hours and urgent cases follow the agreed terms